Rascals Bucket Hat

Delivery

All teamwear orders are bespoke and so can take up to 21 days to dispatch. We will always endeavour to ship your order ASAP and will keep you informed via email when this has happened.

We offer a fully tracked delivery service via Parcelforce 24 & also a Supersaver option via Royal Mail.

All orders can be collected from our HQ  at no extra cost.

We offer Free delivery on all orders over £50.

We can only ship to the UK.

RETURNS

SwimSkins operates a no-hassle cancellation/returns policy, if you are not entirely satisfied with your purchase (please note that this policy is only applicable to this website, and is not applicable to our sub-sites).

All goods which you are returning must be unused, have all tags attached and be in their original condition (including packaging and labelling). Garments with print or embroidery are not eligible for return or refund as these are made to order and bespoke. If you wear/use the goods or remove or tamper with any of the swing tags attached to the goods, you will lose your right to return the goods under our returns policy. For hygiene reasons, if items such as head guards, socks, leg sleeves or undergarments are worn or removed from packaging this removes the right to return these items and no refund will be processed. 

In the instance that your order is faulty (either supplied incorrectly, or faulty) we will organise the return of the item for you.

We will not reimburse the shipping cost for returning orders which are not faulty or supplied correctly as per your order, however, you will still be entitled to a full refund on these item/s.

For returns we will seek to refund you for the item/s within 2-3 working days of receipt of the returned products, and no later than 14 days.

Please note that in the instance that you want to exchange an item, we ask that you place a new order for a replacement item (this allows us to process the replacement at the earliest possible convenience). You can then return your unwanted item(s).

If any stock shortages are encountered or other delays to the returns process then you will be notified of these at the earliest possible point.